1.Multi-channels to contact us at any time
You can find us through multi-channels, including telephone, cell, E-mail, message, Skype, WhatsApp, website, exhibition, Linkedin and Facebook, etc. Each channel provides different contents to help you understand us better.
2.365*24 online, super-fast response
Bundor provides one-to-one service for you, such as Skype, WhatsApp 365*24 online. Emails will be replied in 8h.
High-efficient production
1.After the order is confirmed, production can be arranged in 24 hours to ensure the delivery time.
2.Keep you informed of every production progress.
3.One-to-one service strategy
Bundor adheres to the “one-to-one” service strategy. It will always be a certain merchandiser to serve you and avoid the multilateral communication.
Provide refund or exchange service for clients within 18 months from the date of shipment or within 12 months of product installation (whichever comes first).
Without reason: except malicious refund or exchange if no product quality problem;Goods tracking
Email and call will be provided in the whole process of booking cargo space, sending out goods, shoving off and arrival of goods.
The quality feedback implementation rate of market and user is 100%
1.Establish a sound after-sales service files, the implementation of “four one” work (a call, a implementation, a reply, a verification).
2.The telephone personnel should be timely and detailed record, and it should fill in the investigation report in the field of solving problems on site. After the accident has been dealt with, the report should be written and handled, and all kinds of expenses should be recorded.
Let’s make something great together.Feel free to contact us by telephone or email and we will be sure to get back to you as soon as possible.
